As more employees shift to remote or hybrid work models the cost of mobile device repair and replacement is expected to rise. At home, kids spill drinks on laptops, pets step on keyboards and food crumbs damage circuitry. Then there’s the accidental damage that goes along with lugging your devices to and from the office, not to mention the increase in forgotten charging cords, power supplies and other vital equipment.

Phone, laptop and tablet repair costs are quickly becoming a significant business expense – but do you know how much they’re really costing you? Mobile device repair drains your IT resources and results in downtime for employees who are unable to work. An efficient break/fix and replacement process is essential to help your employees stay productive.

How Much Does It Cost to Repair a Tablet or Laptop?

Tablet repair costs vary widely based on the age of the device, the model and the repairs needed. Screen replacement alone can vary by hundreds of dollars. For a newer iPad model, it can cost anywhere from $200 to $400, but older models may cost less. Other common tablet problems, like faulty charging ports or volume buttons, cost around $100 to fix.

So how much does laptop repair cost? Laptop screen replacement may cost more than a tablet because they have larger screens. Faulty power jacks, broken keyboards and fans and other common hardware problems cost between $100 and $250. Larger laptop repair costs like issues with the motherboard or hard drive can easily run you more than $200.

The True Cost of Mobile Device Repair

Putting a price on mobile device repair isn’t easy for a business, and the above costs don’t take into account lost productivity. When nearly 20% of mobile devices break or go missing each year, the burden falls on your IT staff. Yet one of the top complaints by IT staff is that they don’t have enough time to complete their current workload.

Have you ever asked yourself just how much time your IT department wastes on workforce technology deployment? Physically running around gathering and replacing broken devices or supplying cables? Consider this:

• The average fully-burdened labor cost for IT technical work ranges between $75 and $150 per hour
• When working in an office, it takes about an hour to exchange a device manually
• The average number of laptop and devices exchanges per week per location is around 5

That’s over 250 hours and nearly $25,000 per year just to exchange devices! While it may not be possible to eradicate all system and equipment issues, there’s a better solution to decrease device downtime and reduce workloads – and you won’t need to hire more people, create more manual workarounds or outsource the issue.

Schedule a Live Product Demo or ROI Evaluation

If you’re curious how FUYL Tower could integrate into your operational workflow, we’re here to help. LocknCharge exists to make life easier for mobile technology users by creating solutions that ensure accessibility and usability of devices at all times. Get in touch with LocknCharge today to set up a demo or to get a custom FUYL Tower ROI Evaluation.